Privacy Policy

Last Updated: February 2026

We collect information to provide better services and improve user experience. This information may be collected directly from you, automatically through technology, or from trusted third parties.

2. Information We Collect

Our goal is to maintain transparency and ensure that your information is handled lawfully, fairly, and securely.

This Privacy Policy applies to all interactions between you and Digital AV Group, including website visits, service inquiries, marketing communications, and contractual engagements. It outlines our responsibilities and your rights regarding personal data.

1. Introduction and Scope

Digital AV Group ("we," "our," or "us") is committed to protecting the privacy and personal information of all visitors, users, and clients. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you access our website, communicate with us, or use our services. By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

2.1 Personal Information

Personal information includes data that can identify you individually. We collect this information when you fill out forms, contact us, subscribe to our services, or enter into a business relationship with us.

This may include:

• Full Name

• Company name

• Address

• Phone number

• Email address

• Billing details

• IP address

• Any other information you voluntarily provide

Providing personal information is optional; however, certain services may not be available without it.

2.2 Non-Personal and Technical Information

We automatically collect certain technical and usage data when you browse our website. This information helps us understand how visitors use our platform and allows us to improve functionality and performance.

This information may include:

• Browser and device type

• Operating system

• Time spent on pages

• Referring websites

• Interaction data

3. How We Use Your Information

The information we collect is used to operate, manage, and enhance our services. We process data only for legitimate business and legal purposes.

• Deliver and manage our services

• Respond to inquiries and requests

• Maintain client relationships

• Improve website performance

• Send important updates and notices

• Share marketing and promotional content (with your consent)

• Comply with legal obligations

4. Legal Basis for Processing

You may opt out of promotional communications at any time.

Where required under applicable laws such as GDPR, we process personal information based on your consent, contractual necessity, legal obligations, and our legitimate business interests.

You have the right to withdraw consent at any time.

5. Sharing and Disclosure of Information

Digital AV Group respects your privacy and does not sell or rent personal data to third parties.

We may share information only when necessary, including:

• With trusted service providers

• With legal or regulatory authorities

• During business restructuring or transfer

All third parties are required to maintain confidentiality and data security.

• When you provide explicit consent

6. Data Storage and Retention

We store personal information securely and retain it only for as long as required to fulfill business, legal, and contractual purposes.

When information is no longer needed, it is safely deleted, anonymized, or archived according to industry standards.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance and personalize user experience. Cookies help us remember preferences, analyze traffic, and understand user behavior.

Types of cookies we may use include:

• Essential cookies

• Performance cookies

• Analytics cookies

• Advertising cookies

You can manage cookie settings through your browser. Disabling cookies may affect website functionality.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 14. We do not knowingly collect personal data from children.

If such information is discovered, it will be deleted promptly.

9. Anti-Spam Policy

We are committed to ethical communication practices and do not support unsolicited emails, messages, or advertisements.

All marketing communications are sent only to users who have provided consent or expressed interest. Unsubscribe options are provided in every promotional message.

10. Data Security Measures

We implement appropriate technical, administrative, and physical safeguards to protect your personal information. These measures include encrypted communications, controlled access systems, and regular security reviews.

However, no online system is completely secure, and we cannot guarantee absolute protection.

11. Your Rights

Depending on applicable laws, you may have certain rights regarding your personal data, including:

• The right to access

• The right to correction

• The right to deletion

• The right to restrict processing

• The right to data portability

• The right to withdraw consent

To exercise these rights, please contact us using the information below.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content, security, or privacy practices. We encourage you to review their policies before sharing personal information.

13. Intellectual Property and Website Content

All content published on this website, including text, graphics, logos, and software, is the property of Digital AV Group or its licensors and is protected by applicable laws.

14. Changes to This Privacy Policy

Unauthorized use is strictly prohibited.

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Updated versions will be posted on this page with the revised date.

15. Contact Information

Continued use of our services constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Digital AV Group

Email: info@digitalavgroup.in

Phone: +91 7710958130 / 8850316868

Address: Darshan Nagari-A5, Housing Society, Darshan Nagri Housing Society, Keshav Nagar, Chinchwad, Pimpri-Chinchwad, Maharashtra 411033